Offices combined “to benefit community”
This week, Truro police enquiry office has moved, from its existing location in Lemon Street, Truro, to a new site co-located with Cornwall Council at Pydar House, Castle Street, Truro.
This will be the force’s first co-located public enquiry office within Devon and Cornwall and it is hoped “it will benefit the people needing to access both police and council facilities within in the Truro area”.
The new police enquiry office will be able to provide all the functionality as other force’s enquiry offices which includes, crime and accident reporting and any general police related enquiry – however it will also allow the public the opportunity to access Cornwall Council Services at the same time.
Truro Sector Inspector, Rick Milburn from Devon and Cornwall Police said: “This new police enquiry office is an excellent example of how we are trying to build closer links with our partner agencies within Cornwall and Isles of Scilly.
“Providing both services in one location benefits members of the public as well as us as a police force. People will be able access the services of either the police or council, individually, or both at the same time if they wish. We also hope it will be easier to share information between ourselves and the council by making this move.
“We are extremely pleased to be the first to initiate this new way of working and hopefully it will prove beneficial with more co-located offices to follow.”
The move has also been welcomed by Kieran Topping, Cornwall Council’s Service Director for Commercial Services, who said “This project represents a significant amount of work between colleagues in the Police and the Council. We are pleased to see it come to fruition and look forward to the new facility becoming a familiar and useful part of our joint services to the residents of Truro”.
The new police enquiry office will be open from Monday – Friday (excluding bank holidays) from 9am to 5pm (the office will be closed between 1.15pm and 2pm, to allow staff to perform administration duties).