Would You Recommend Your Housebuilder? Thousands Say Yes to This One

Persimmon earns top marks from South West homebuyers for the fourth year running

South West housebuilder Persimmon has once again been awarded a five-star rating in an annual customer satisfaction survey – marking the fourth consecutive year the company has received the top score.

The rating is awarded based on responses from homebuyers who have recently moved into their new home. To achieve five stars, over 90% of customers must say they would recommend the company to friends and family.

Thousands of buyers back the builder

More than 5,000 Persimmon customers took part in the independent survey, which aims to give future homebuyers a clear view of how housebuilders are performing when it comes to customer satisfaction across the UK.

Persimmon has developments in locations across the South West, including Helston in Cornwall, Yeovil in Somerset, Didcot in Oxfordshire, and Wooton-under-Edge in Stroud.

Proud of continued progress

Welcoming the five-star result, Persimmon Regional Chairman in the South West, Julian Roper, said:

“We’re proud the improvements we’ve made in build quality and customer service are being reflected in how customers feel about their new home and homebuying journey across the South West.

“Over the last four years, we have seen both our customer satisfaction survey and Trustpilot scores improve but we’re determined to continue going above and beyond for customers buying their new home.”

The five-star status is regarded as a strong sign that a developer is meeting high standards when it comes to quality and care after purchase – something Persimmon says it remains committed to improving year on year.