Cornwall Declares Health System Critical Incident Amid Hospital Pressures

Cornwall’s healthcare system is currently facing a severe challenge, as local health and care leaders declared a system critical incident on the evening of January 21, 2024. The decision, made by hospital authorities, comes in the wake of extraordinary pressures faced by Cornwall’s main hospital and its emergency department over the past weekend.

Kate Shields, the Chief Executive of the Cornwall and Isles of Scilly Integrated Care Board, emphasised the strenuous efforts of clinicians across the county. They are tirelessly working to prioritise care based on clinical necessity amidst this crisis. Shields made an urgent plea to the public, urging them to visit the Emergency Department only in cases of life-threatening emergencies. She highlighted alternative NHS services that people should utilise whenever possible, such as pharmacies, out-of-hours GP services, NHS 111, and minor injury units.

The situation has reached a point where patients arriving at the Emergency Department, who could be treated through other services, will be redirected accordingly. This measure is crucial to ensure that those with the most severe conditions receive immediate and appropriate care.

In an appeal to the community, Shields urged families, friends, and neighbors to assist by offering support to individuals awaiting home care. This assistance could potentially expedite the discharge process, alleviating some of the pressure on hospital resources. The public is encouraged to contact the ward directly if they are able to help in any way.

In light of this crisis, residents are advised to seek guidance on the most appropriate health and care services for their needs. This critical incident underscores the immense pressure on healthcare systems and the importance of community support and responsible utilisation of medical resources during such challenging times.

To assist the public in accessing the most appropriate healthcare services, Cornwall’s health authorities have provided ‘where is best’ advice on their website. This guidance is designed to help individuals determine the most suitable health and care services for their needs during this critical period.